Understanding  Retail

Retail is a term used to describe the process of selling goods or services directly to consumers in order to generate revenue. This type of commerce can take place in physical stores or online and involves a variety of activities, including point of sale marketing, visual merchandising, retail analytics, in-store promotions, and inventory management.

What is Point of Sale Marketing?

Point of sale marketing refers to the strategies and techniques retailers use to influence purchasing decisions at the point of sale. This can include things like product placement, special offers or discounts, and targeted advertising displayed on screens located near the checkout area.

What is Visual Merchandising?

Visual merchandising involves creating attractive displays within a retail space in order to encourage customers to make purchases. This can include everything from product packaging to product placement within the store.

What are Retail Analytics?

Retail analytics are tools that allow retailers to track and analyze customer behavior patterns in order to make data-driven decisions about things like inventory management, pricing strategies, and marketing campaigns.

What are In-Store Promotions?

In-store promotions refer to activities designed to attract customers into a physical retail location. This can include things like offering free samples or hosting events within the store.

What is Inventory Management?

Inventory management refers to the process of tracking and controlling a retailer's inventory levels in order to ensure that products are always available for purchase while avoiding overstocking.

With these activities in mind, successful retailers must be able to balance their focus between attracting customers through targeted advertising and eye-catching displays while also maintaining accurate inventory levels and providing high-quality customer service.

References:

  1. Levy, M., & Weitz, B. A. (2012). Retailing management. McGraw-Hill Higher Education.
  2. Jones, P., Hillier, D., & Comfort, D. (2016). Sustainability and the design of transport interchange retail environments. In International Cases in the Business of Sport (pp. 77-89). Routledge.
  3. Berry, L. L., Seiders, K., & Grewal, D. (2002). Understanding service convenience. Journal of Marketing, 66(3), 1-17.
  4. Gleeson-White, J., & Fitchett, J. A. (2017). Plastic water: The social and material life of bottled water. MIT Press.
  5. Fader, P., Hardie, B. G., & Lee, K. L. (2005). Counting your customers the easy way: An alternative to the Pareto/NBD model.

Happy Retailing!

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